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Today's News:
The Economist: Telecommunications
Down the line
Mon, 21 Apr 2008 08:58:26 -0000
International phone-call pricesTHE COST of a phone call abroad has dropped dramatically in the past three decades, thanks to market liberalisation and advances in technology. A one-minute fixed-line call from America has fallen by 98.4% in real terms since 1973. Customers in Japan still have reason to grumble. Although the exorbitant cost of an international call from the country has plummeted since the early 1970s, it is still around nine times pricier for a cross-border natter in Japan than in America. ...
Bad connection
Thu, 10 Apr 2008 12:27:38 -0000
A class action of sorts for Germany's disillusioned shareholdersTHE German media have billed it as the trial of the century: 16,000 plaintiffs and 800 lawyers battling to win compensation from Deutsche Telekom, Germany's communications giant. These argue that the company misled investors when it issued new shares in June 2000, both by overvaluing its properties (by around ?2 billion, then worth $1.9 billion) and by keeping quiet about plans to take over Voicestream, an American mobile operator, for which it paid $33 billion soon afterwards. The sum at stake??80m?is relatively small, but the trial, which began on April 7th in a capacious hall in Frankfurt, is seen as a watershed, and not just because of the number of people involved. It constitutes Germany's first timid step towards American-style class-action suits, and highlights ordinary Germans' disenchantment with shareownership.The federal government first sold a chunk of the previously entirely state-owned Deutsche Telekom in 1996, when its shares were first valued at the D-mark equivalent of ?14.57. There was a second issue, in 1999, at ?39.50. The price reached a euphoric peak of ?104.90 in March 2000, before entering a slump from which it has never recovered. The third issue, on which the trial centres, was priced at ?66.50. At the time of the first issue alone, over 3m people collected the forms needed to apply for what was billed as ?the people's share?. There are now some 2.7m shareholders. Their shares fetch barely ?11 each, leaving a worrying crack in many a nest-egg. ...
BBC News | Business | World Edition
Crude oil climbs to fresh record
Thu, 08 May 2008 22:15:12 -0000
The cost of a barrel of oil goes above the $124 mark for the first time in after-hours trading in New York.
Centrica warns on wind farm costs
Thu, 08 May 2008 23:12:03 -0000
Centrica warns that the prospect of making money from wind farms is looking "marginal" due to high costs.
US discount stores beat downturn
Thu, 08 May 2008 15:17:35 -0000
Discount firms Wal-Mart and Costco see April sales rise as consumers seek cheaper options, figures indicate.
NYT > World Business
Toyota Expects Decline in Annual Profit
Fri, 09 May 2008 01:27:28 -0000
The drop in annual profit is accelerating a shift by the Toyota Motor Corporation into emerging markets like China, Latin America and the Middle East.
Unilever Sales Top Forecasts
Thu, 08 May 2008 13:07:07 -0000
The food and consumer goods group beat forecasts with a 7.2 percent rise in first-quarter underlying sales.
Europeans and British Leave Rates Unchanged
Fri, 09 May 2008 01:15:42 -0000
The European Central Bank left its benchmark interest rate unchanged at 4 percent on Thursday, saying that the region’s economy remained resilient despite financial turmoil.
Business Communications Review Magazine
The Greening of VOIP
IP-telephony creates new power management challenges. Conservation efforts could add green to your TCO. Did you know that more than... [This is just the introduction. To read the entire article, go to BCR.com.]
Tools For First Call Resolution—Making Contact Centers More Efficient And Responsive
To improve service, move beyond average hold time to a more meaningful metric.First call resolution is a challenge for many... [This is just the introduction. To read the entire article, go to BCR.com.]
New Generation Of IP Telephones: More Bang For The Buck
Be aware: In the new world of IP-telephony, a new generation of devices comes out about every two years. [This is just the introduction. To read the entire article, go to BCR.com.]
Subscribe to Telecommunications RSS feed 
Down the line
Mon, 21 Apr 2008 08:58:26 -0000
International phone-call pricesTHE COST of a phone call abroad has dropped dramatically in the past three decades, thanks to market liberalisation and advances in technology. A one-minute fixed-line call from America has fallen by 98.4% in real terms since 1973. Customers in Japan still have reason to grumble. Although the exorbitant cost of an international call from the country has plummeted since the early 1970s, it is still around nine times pricier for a cross-border natter in Japan than in America. ...
Bad connection
Thu, 10 Apr 2008 12:27:38 -0000
A class action of sorts for Germany's disillusioned shareholdersTHE German media have billed it as the trial of the century: 16,000 plaintiffs and 800 lawyers battling to win compensation from Deutsche Telekom, Germany's communications giant. These argue that the company misled investors when it issued new shares in June 2000, both by overvaluing its properties (by around ?2 billion, then worth $1.9 billion) and by keeping quiet about plans to take over Voicestream, an American mobile operator, for which it paid $33 billion soon afterwards. The sum at stake??80m?is relatively small, but the trial, which began on April 7th in a capacious hall in Frankfurt, is seen as a watershed, and not just because of the number of people involved. It constitutes Germany's first timid step towards American-style class-action suits, and highlights ordinary Germans' disenchantment with shareownership.The federal government first sold a chunk of the previously entirely state-owned Deutsche Telekom in 1996, when its shares were first valued at the D-mark equivalent of ?14.57. There was a second issue, in 1999, at ?39.50. The price reached a euphoric peak of ?104.90 in March 2000, before entering a slump from which it has never recovered. The third issue, on which the trial centres, was priced at ?66.50. At the time of the first issue alone, over 3m people collected the forms needed to apply for what was billed as ?the people's share?. There are now some 2.7m shareholders. Their shares fetch barely ?11 each, leaving a worrying crack in many a nest-egg. ...
BBC News | Business | World Edition
Crude oil climbs to fresh record
Thu, 08 May 2008 22:15:12 -0000
The cost of a barrel of oil goes above the $124 mark for the first time in after-hours trading in New York.
Centrica warns on wind farm costs
Thu, 08 May 2008 23:12:03 -0000
Centrica warns that the prospect of making money from wind farms is looking "marginal" due to high costs.
US discount stores beat downturn
Thu, 08 May 2008 15:17:35 -0000
Discount firms Wal-Mart and Costco see April sales rise as consumers seek cheaper options, figures indicate.
NYT > World Business
Toyota Expects Decline in Annual Profit
Fri, 09 May 2008 01:27:28 -0000
The drop in annual profit is accelerating a shift by the Toyota Motor Corporation into emerging markets like China, Latin America and the Middle East.
Unilever Sales Top Forecasts
Thu, 08 May 2008 13:07:07 -0000
The food and consumer goods group beat forecasts with a 7.2 percent rise in first-quarter underlying sales.
Europeans and British Leave Rates Unchanged
Fri, 09 May 2008 01:15:42 -0000
The European Central Bank left its benchmark interest rate unchanged at 4 percent on Thursday, saying that the region’s economy remained resilient despite financial turmoil.
Business Communications Review Magazine
The Greening of VOIP
IP-telephony creates new power management challenges. Conservation efforts could add green to your TCO. Did you know that more than... [This is just the introduction. To read the entire article, go to BCR.com.]
Tools For First Call Resolution—Making Contact Centers More Efficient And Responsive
To improve service, move beyond average hold time to a more meaningful metric.First call resolution is a challenge for many... [This is just the introduction. To read the entire article, go to BCR.com.]
New Generation Of IP Telephones: More Bang For The Buck
Be aware: In the new world of IP-telephony, a new generation of devices comes out about every two years. [This is just the introduction. To read the entire article, go to BCR.com.]
Sites:
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